CVS difference for ai12s/ai12-0079-2.txt

--- ai12s/ai12-0079-2.txt	2020/02/11 06:26:37	1.3
+++ ai12s/ai12-0079-2.txt	2020/03/10 05:16:14	1.4
@@ -2502,3 +2502,13 @@
 nature of the beast.
 
 ****************************************************************
+
+From: Raphael Amiard
+Sent: Friday, February 14, 2020  4:43 PM
+
+I just want to point out that there is a chicken and egg thing in what you 
+say: If everybody is trained to answer quickly and without pondering, the 
+volume of mail is going to increase, and vice versa. I don't think we should 
+posit that we can have no influence over this!
+
+****************************************************************